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RDS Troubleshooting Guide

The DECS RDS servers utilize Microsoft Remote Desktop technology to provide your virtual session. This session requires a solid broadband connection for an ideal experience. Wireless (Wi-Fi) connections are known to lack the bandwidth required for the most demanding 3D software (NX, AutoCAD, Solidworks) to be delivered full-screen at high-resolution, which is the default experience.

Windows 7 Remote Desktop Connectivity Issues

Windows 7 Remote Desktop Security Fix

In the interest of security for all users, DECS recently implemented security changes that affect Windows 7 computers and their ability to connect to DECS Remote Desktop Services (RDS) and DECS Remote Desktop Gateway. This article will explain how to restore Windows 7 connectivity to these DECS services. Please contact the DECS Support Office if you are having issues connecting with another version of Windows, Linux, or Mac.