Teamviewer is a remote-viewer connection software application that DECS is utilizing to provide assistance to users whose machines were either not installed by DECS or are not the MSU network--whether they are across campus, across the country or across the world! A file is sent to a user that gives DECS the ability to troubleshoot the computer and help fix an issue. It has been proven to be a valuable tool for faculty that are out town for a conference and have experienced computer issues.
Download the DECS Remote Support Client here: https://get.teamviewer.com/kqhvb8k
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DECS Remote Support Screenshot:
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