What happened?
At approximately 6:00 AM July 11th, MSU IT enabled the new MSU Mail Protection service to safeguard “@msu.edu” email accounts. This service is designed to enhance the user experience while also greatly reducing spam, phishing, and malicious emails. MSU IT Services is closely monitoring all mail flows to ensure the tools are performing as expected with no interruptions to service.
How will this affect spam and malicious emails?
The new email protections will help cut down on the amount of spam, phishing, and malicious emails received daily by the MSU community. Starting July 12, a daily summary will be sent to individuals each morning showing any potential spam messages that have been blocked from an inbox the previous day.
How will this affect links in emails?
The MSU Mail Protection tool performs an automated safety check on any links or URLs in each email account to help protect against phishing and malware attacks. As a result of this safety check, URLs from external (non @msu.edu) senders may be rewritten. Rewritten URLs will be prepended with: "urldefense.proofpoint.com."
What do I need to do?
Users will be able to check their inbox for potential spam messages at any time by logging into their MSU Mail Protection account, using the link at the top of each daily summary. You will be able to permanently approve, delete, or block senders from any of the messages in the daily summary. This change only affects “@msu.edu” accounts.
Resources to learn more
• Tutorial on MSU Mail Protection: https://go.msu.edu/Gyz
• Knowledge article on MSU Mail Protection: https://go.msu.edu/it-409229
If you have any questions, please feel free to contact us at support@egr.msu.edu.
Security category
