College of Engineering |

DECS

Anytime a false positive is found (a message incorrectly marked as spam) it should be forwarded with full headers to abuse@egr.msu.edu.

How to forward an email with full headers:

GMAIL

  • Log in to your Gmail account.
  • Open the message you want to forward.
  • Click the Three Dots next to the Reply button, located at the top right of the message pane.
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  • Select Show Original.
  • Select Download Original
  • Attach the downloaded file to your new email to abuse@egr.msu.edu


OUTLOOK

  • Open Outlook.
  • Double click the message you intend to forward (this will open up the email in a new window)
  • In the new window, select the File button on the top left
  • Select the Properties button at the bottom
    Graphical user interface, application, Teams

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  • Copy all of the text in the Internet Headers section
  • Paste the copied text into your email to abuse@egr.msu.edu

 

OUTLOOK WEB

  • Open Outlook.
  • Open the message you intend to forward
  • Select the Three Dots next to the Forward button, located at the top right of the message pane.
    Icon

Description automatically generated
  • Select Download
  • Attach the downloaded file to your new email to abuse@egr.msu.edu


MOZILLA THUNDERBIRD

  • Open Mozilla Thunderbird.
  • Open the message you intend to forward
  • Click the View menu (if you do not see this at the top left, press the alt button)
    Graphical user interface, text, application

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  • Select the Message Sort button at the bottom
    Graphical user interface

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  • Copy the text
  • Paste the copied text into your email to abuse@egr.msu.edu


APPLE MAIL

  • Open Apple Mail.
  • Click on the message you want to view headers for.
  • Go to the View menu.
  • Select Message, then Long Headers.
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