Teamviewer is a remote-viewer connection software application that DECS is utilizing to provide assistance to users whose machines were either not installed by DECS or are not the MSU network—whether they are across campus, across the country or across the world! A file is sent to a user that gives DECS the ability to troubleshoot the computer and help fix an issue. It has been proven to be a valuable tool for faculty that are out town for a conference and have experienced computer issues.
428 S. Shaw Lane, Room Number 1325
East Lansing, MI 48824