Support Requests | Division of Engineering Computing Services

DECS File Restoration

If you need to restore files from your home space (M:\) or research space (R:\), please see the How-To on accessing snapshots. This form may not be needed to restore files/directories from Home, Research, or Web space within the last 7 weeks.

Please fill in all the fields below.

Full Name:
Username:
File(s)/Directories(s): Name of files or directories to be restored - detailed
Path of File/Sub-Directory: The path to the deleted files or directories. example: ~/ or ~/web
Date of Deletion: If you deleted the file(s) today, enter today's date. If you don't know, give your best guess.
Time of Deletion: What time of the day did you delete the file(s) in question?
Date of Last Modification: Prior to the date of deletion When did you last modify the file? Maybe we can recover the previous version if we cannot find the version deleted.
Date of Origin: When did you create the file? Maybe we can recover your original if we cannot find the most recent.
Urgency of Restoration: What date, time, and reason do you require the files restored by? This helps us set priorities for restoring files efficiently and on time. NOTE: ASAP is not a useful response.

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